1. Introduction
Insource IT is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website (insourceit.com.au) or use our managed service solutions.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business details, and other identifiable information provided voluntarily through forms, inquiries, or registrations.
- Technical Information: IP address, browser type, operating system, access times, and pages viewed on our website.
- Usage Data: Information on how you interact with our services and website, collected through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Respond to inquiries, provide customer support, and communicate with you
- Analyse usage to enhance our website and service delivery
- Ensure security and fraud prevention
- Comply with legal obligations and regulatory requirements
4. Sharing Your Information
We may share your information with:
- Service providers and partners involved in delivering our services
- Authorities or regulatory bodies when required by law
- Third parties for marketing purposes, only with your explicit consent
We do not sell or lease your personal information to third parties.
5. Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Accessing, correcting, or updating your information
- Requesting deletion of your personal data
- Objecting to or restricting processing of your information
To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Phone: 08 6214 0456
- Address: Level 4, 22 Delhi Street, West Perth WA 6005, Australia